For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Sales Coordinator reports to the Sales Manager and is responsible for providing administrative support to The Star Sales team while delivering exceptional customer service.

The role also oversees regular reporting, maintains strong relationships with key stakeholders, and coordinates client events to support business objectives.

A few of your responsibilities:

• Provide administrative support to the Sales team, including preparation for meetings, events, travel, tenders, and proposals
• Coordinate contract administration, including room blocks, rate loading, activity updates, contract storage, and stakeholder communications
• Prepare and format documents, spreadsheets, and presentations
• Maintain accurate sales activity records, planners, and client entertainment reports in Delphi
• Record, update, and maintain client and contact information in Delphi
• Manage electronic and physical filing systems

What we are looking for:

• Tertiary qualification in Business, Commerce, or a related discipline
• Experience in an administrative role within a fast-paced, high-volume environment
• Experience preparing reports, analysing data, and providing insights on results

About you:

You are a highly organised and proactive professional with a passion for delivering exceptional customer service and supporting high-performing sales teams. With experience in a fast-paced administrative or sales support environment, you thrive on managing multiple priorities, maintaining accuracy, and building strong relationships with stakeholders.

Your ability to analyse information, manage competing deadlines, and anticipate the needs of the team enables you to contribute positively to business outcomes.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted parking + other transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Career development, training, and courses via The Star Academy – limitless career opportunities
• An organisation that values diversity, teamwork and being your best self
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Paid Parental leave from Day 1, Secondary Carer’s leave also on offer

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.