Continue your career at The Star Gold Coast as the Resort Pools Manager, where you will be responsible for leading the day-to-day operations of the pool precincts, ensuring exceptional guest experiences, safety, service standards, and operational efficiency. The role oversees pool, lifeguard, and food & beverage teams, manages financial performance and compliance requirements, and works collaboratively with key stakeholders to deliver a safe, premium, and commercially successful resort environment.

The Star Gold Coast has been the heart of the Gold Coast to live, work and play for over 40 years. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.

Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.

What we can offer you

• Complimentary meal on site every day including hot meals, sandwich bar and more
• Discounted on-site parking
• Up to 30% discounts across our award-winning restaurants and accommodation
• Supportive leadership team
• Career development, training, and courses via The Star Academy – limitless career opportunities
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+

What we are looking for

• Minimum 3 years’ experience in an operational leadership role
• Proven experience in team leadership, workforce planning, performance management and cost control
• Strong ability to build stakeholder relationships and lead change effectively
• Exceptional customer service focus, with experience overseeing multiple venues or operational areas while delivering high service standards and memorable guest experiences
• Knowledge of mixology, beverage service, and cocktail menu development
• Accreditation in Responsible Service of Alcohol
• First Aid and CPR qualifications (desirable)
• Flexibility to work across a 24/7 operational environment, including evenings, weekends, and public holidays as required

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ community, Australia’s First Nations Peoples, and people with disabilities. Veterans are also encouraged to apply.

It’s your time to SHINE!

Click on the link below to make your next career move with The Star.