Director of Table Games - The Star Sydney
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Job no: 537130
Work type: Permanent Full Time
Location: Sydney
Categories: Gaming, Leadership
Are you our next rising star?
Continue your career with us as the Director of Table Games at The Star Sydney.
For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The Director of Table Games role reports directly to the General Manager, Table Games and Premium Services and offers an extraordinary opportunity to both lead and inspire the Table Games team, providing a positive and memorable guest experience. The role also focuses on supporting the General Manager in the 24/7 planning, implementation, and execution of business objectives for the gaming operation. This is a fantastic opportunity where you can apply your skills and knowledge to deliver a thrilling new era for Gaming within The Star Sydney.
A few of your responsibilities:
- Provide leadership and direction to the Gaming Managers and their teams, Product Specialist and QA Manager to drive a high performing team that delivers an excellent customer experience
- Review, make recommendations and take accountability on initiatives that improve operational effectiveness in line with established policies and procedures
- Build and embed a Continuous Improvement Program and culture across Guest Experience, Compliance, and Operations teams
- Partner with Regulatory Affairs, Legal and Compliance to ensure that compliance obligations are managed in line with agreed standards
- Partner with stakeholders to identify and reduce operational risks and reduce operational breaches
- Minimum of 8 years’ experience in a Senior Gaming Leadership role
- RCG Competency Card
- Demonstrated ability in controlling labour costs and operating expenses
- Exposure to Gaming systems
- Strong understanding of Casino rules and regulations
- Understanding of relevant statutory and reporting requirements
You have an unwavering passion for Table Games and a keen eye for operational excellence. You thrive on fostering an environment that nurtures innovation, continuous improvement, and a relentless pursuit of guest satisfaction. You take pride in your ability to develop and implement comprehensive operational plans, while driving sustainable growth and maintaining the highest standards of integrity.
Your role will be pivotal in shaping the success of our Table Games operations at The Star Sydney.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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