Are you our next rising star?

Continue your career with us as the Cashier Services Compliance Officer at The Star Sydney.

For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

The Cashier Services Compliance Officer role reports directly to the Financial Integrity Manager and offers an extraordinary opportunity to support the first line of defence as an operational risk manager. You will be responsible for reviewing, scrutinising, and revising Cashier Services departmental operational processes and ICM’s.

With focus on optimisation and improvement of work-flow efficiencies and documented processes, you will strive to improve consistency and ensure accuracy and accountability. This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for Gaming within The Star Sydney.

A few of your responsibilities:

• Oversee and monitor regulatory requirements across Cashier Services and Count to ensure compliant processes and SOPs are in place
• Collaborate with departments to ensure SOPs and training materials reflect business practices, Rules of the Game, and ICMs
• Identify high‑risk operational activities with stakeholders and ensure appropriate controls are documented in SOPs and training
• Liaise with Risk & Compliance teams to maintain consistency across all requirements
• Develop and review training materials for Cashier Services and Count to ensure accuracy and relevance
  
  

What we are looking for:

• Must have experience within the Cashier Services department
• Exceptional understanding of gaming SOP’s, ICMs, and Casino Control Act and Regulation
• Excellent written and verbal communication skills
• Ability to work autonomously, with high attention to detail and a structured and methodical approach
• Unquestionable integrity with demonstrated calm and profession disposition

About you:

You have an unwavering passion for Cashier Services compliance and development and a keen eye for operational excellence. You thrive on fostering an environment that nurtures continuous improvement, whilst maintaining strict quality control and assurance. You take pride in your ability to develop and implement comprehensive operational plans, while maintaining the highest standards of integrity.

Your role will be pivotal in shaping the success of our Cashier Services operations at The Star Sydney.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

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