Director of Security
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Job no: 536872
Work type: Permanent Full Time
Location: Sydney
Categories: Asset Protection, Leadership
For three decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As the Director of Security, reporting to the General Manager of Asset Protection, you will lead the Security Department to safeguard The Star Sydney’s integrity and assets while delivering professional, efficient, and high‑quality customer service aligned with our corporate values and business objectives.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for the Asset Protection team.
A few of your responsibilities
- Develop the department’s business plan, including budgets, labour and resource requirements, and ensure operations remain within approved financial parameters
- Implement strategies to minimise theft, assaults, vandalism, disorderly behaviour, and other illegal or undesirable activity across The Star Sydney complex
- Lead initiatives to strengthen asset protection and enhance the prevention, detection, and response to criminal or unsafe activity, ensuring the safety of guests, team members, and company property
- Develop and execute plans to meet the Security department’s customer service targets
- Drive continuous improvement across operational processes and reporting
- Oversee effective planning and delivery of operational initiatives, ensuring strong stakeholder engagement and appropriate change management where required
What we will be looking for
- Current NSW Security Industry Licence and Senior First Aid Certificate
- Certificate IV in Risk Management
- Advanced skills in conflict resolution, decision‑making, and incident management
- Strong stakeholder management capability
- RSA and RCG accreditation
- Proven experience in workforce planning, performance management, and managing labour and operational costs
- Demonstrated ability to build strong relationships, lead change, and extensive security/management experience, ideally within the casino industry
About you
You are a strategic and experienced security leader who brings a strong blend of operational expertise, sound judgment, and a proactive mindset. With a solid foundation in risk management and a proven track record in large, complex environments, you excel at creating safe, secure, and customer‑focused destinations.
You are adept at driving change, enhancing operational processes, and fostering a culture of professionalism, accountability, and exceptional guest experience.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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