Learning & Development Training Facilitator
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Job no: 532863
Work type: Permanent Full Time
Location: Sydney
Categories: HR, Guest Experience
Are you our next rising star?
Continue your career with us as a Learning & Development Training Facilitator at The Star Sydney.
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
The Learning & Development Training Facilitator, reporting to the Talent Acquisition Manager, will facilitate workshops in person and virtually. These workshops range from Welcome Days and Onboarding to guest experience, technical skills, compliance, and leadership programs.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for our People Operations team.
A few of your responsibilities
- Facilitate fun learning sessions, encouraging interaction and engagement
- Ensure an inclusive learning environment, catering to people from diverse backgrounds and education levels
- Tailor programs to provide context to each audience group
- Use a variety of facilitation techniques to accommodate diverse learning styles and preferences
- Evaluate learning effectiveness through assessments, feedback, and performance metrics
What we are looking for
- Minimum 8 years’ experience in L&D facilitation, in a hospitality, service or regulated environment
- Customer-service orientation
- Knowledge of facilitation techniques including face to face and virtual workshops
- Qualification in L&D, IT, business, or related discipline from a recognised educational institution desirable
About you
You will have a strong history of designing and delivering impactful training experiences that inspire growth, drive performance, and foster continuous learning. With your experience in learning, leadership development, and skills-based training, you will specialise in creating engaging workshops that support both individual and organisational goals.
Whether leading in person or virtual workshops, you will thrive on helping team members unlock their potential and apply new skills with confidence.
Your role will be pivotal in shaping the success of our People Operations at The Star Sydney.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Continue to SHINE at The Star.
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time
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