Permanent Position – Full-time or Job Share
• Full-time or job share (2 people covering Mon–Wed and/or Wed–Fri, totaling 20 hours per week)
• Attractive annual salary | 8:30am – 5:30pm Monday to Friday
• Advert closes: Sunday 18 May at 11:55pm

About the Role

Reporting directly to Daniel Finch (Chief Executive Officer) and with a dotted line to Anna-May Collie (People Partner Manager), you’ll be the welcoming face of The Star at our Brisbane Corporate Office on William St. In this pivotal role, you will provide exceptional guest service while maintaining discretion and confidentiality at all times.

You will oversee the daily operations of the Reception Desk and perform a range of administrative tasks, delivering them in a professional, warm, and values-aligned manner. This is a fantastic opportunity to represent The Star as the first point of contact and support senior leadership with timely responses to queries.

Key Responsibilities

• Respond to, manage, and triage incoming phone calls and emails in a genuine and professional manner.
• Greet and direct visitors, contractors, and team members with courtesy and friendliness.
• Ensure the office remains professional and inviting by coordinating external contractors and managing supply orders (stationery, kitchen, bathroom).
• Issue and deactivate secure access passes for 159 William Street.
• Serve as a knowledgeable point of contact for internal team members.
• Support additional tasks such as raising purchase orders and organizing welcome morning teas for new starters.

About You

• Previous experience in administration or customer service.
• Excellent communication and presentation skills—you’re a ‘people person’ who can confidently engage with all personalities.
• Advanced computer skills, particularly in Outlook, Word, and Teams.
• Strong multitasking abilities, staying attentive and composed at the front desk.
• Proactive and autonomous, with a willingness to assist the Brisbane William St team wherever possible.

It’s Your Time to Shine

This is your chance to embody and champion The Star’s values with every guest and colleague interaction. Become an integral part of the William St office—apply today!

Advert closes Sunday 18 May at 11:55pm.