Are you our next rising star? 

Continue your career with us as a Surveillance Applications Specialist at The Star Gold Coast.

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As a Surveillance Applications Specialist, you will ensure the accuracy of data in all surveillance-related applications. This includes the enrolment and removal of individuals from the Facial Recognition System. You will deliver timely reports, analysis, and business intelligence that provide insights and improvement opportunities to key decision-makers.

This is a fantastic opportunity where you will take good care of both our team members and guests ensuring a safe and memorable experience.

A few of your responsibilities:

• Ensure the accuracy of data in all surveillance-related applications
• Manage the enrolment and removal of individuals from the Facial Recognition System
• Deliver timely reports, analysis, and business intelligence to support the Surveillance leadership team
• Ensure use of Facial Recognition Technology is operated within privacy and legal tenants and aligns with The Star PVP’s
• Investigate and provide analysis to senior management to assist in asset protection strategies and best practices

What are we looking for:

• Extensive experience in Surveillance operations
• Strong understanding of relevant statutory regulations and reporting requirements
• Exceptional interpersonal and communication skills
• Currently hold or ability to obtain a KE (Key Employee) license
• Nationally recognised RSA & RG

About you:

To excel in this role, you will possess a comprehensive understanding of both business and surveillance operations along with a genuine passion process improvement.

Your role will be pivotal in shaping the success of our Surveillance department at The Star. Join us in making a difference.  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star. 

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