Are you our next rising star?

Continue your career with us as the Security Operations Manager at The Star Gold Coast

Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.

As the Security Operations Manager, you will provide exceptional leadership while managing security operations on a daily basis, ensuring the protection of The Star’s patrons, staff, assets & integrity.

This is a fantastic opportunity where you will showcase your operational security leadership and customer service skills at The Star Gold Coast.

A few of your responsibilities:

• Support the Director of Security in the development and implementation of the business plans and the achievement of the Security department’s strategies
• Assist in the formulation of measures to enhance protection of Company assets
• Implement strategies to identify and reduce incidents of theft, assaults, vandalism, disorderly conduct and all other illegal and undesirable activities within The Star
• Implement strategies to ensure The Star Security customer service targets are achieved
• Provide direction and support to the department to ensure an integrated system of employee relations and performance while ensuring organisational objectives are prevalent in any new initiatives

What are we looking for:

• Current Cert 4 in Risk Management, Security Industry Licence, Senior First Aid, RSA and RCG
• Advanced Conflict Resolution and Incident Management
• Demonstrated ability in planning and resourcing people, performance management and controlling labour costs and operating expenses.
• Demonstrated ability in developing productive relationships and managing and driving change, as well as considerable experience in security and management preferably within the Casino industry
• Understanding of laws as they relate to the organisation, in particular, Casino Control Act and regulations, NSW Liquor Act, Security Industry Act and Crimes Act.

About you:

With your exceptional attention to detail and Security background, you will take pride in ensuring an unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set Safety & Security team up for success.

Your role will be pivotal in shaping the success of our Safety & Security team at The Star. Join us in making a difference.  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Continue to SHINE at The Star.

It's your move!

Make your next move by clicking the link below.