Gaming Manager - Table Games
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Job no: 532445
Work type: Permanent Full Time
Location: Sydney
Categories: Table Games/Dealers, Management
Are you our next rising star?
Continue your career with us as a Gaming Manager in our Table Games team.
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As our Gaming Manager, reporting to the Director of Table Games, you will support with the 24/7 planning, implementation & execution of business objectives. You will be accountable for the overall performance of Gaming operational teams and their outcomes.
This is a fantastic opportunity where you will provide leadership and direction to all Gaming team members to ensure a safe and fun atmosphere is created.
A few of your responsibilities:
- Partner with direct Managers to oversee the daily operational functions of Gaming to achieve the department's objectives
- Review, make recommendations and maintain accountability on the implementation of the following but not limited:
- Productivity standard – Compliance and efficient use of resources.
- Operational effectiveness – Labour Hours and Table Open Hours.
- Safer Gaming – Time Play and Risk behaviours.
- Minimise/eliminate operational risk - Alignment with Game Rules.
- People Management – Coaching, Development and formal touchpoints
- Execute the planning and development of a strong communication platform between the Star Gaming team and operating business partners
- Provide leadership and direction to all Gaming team members
What are we looking for:
We're looking for a Gaming Manager with strong teamwork skills and the ability to collaborate effectively with various teams and stakeholders. The ideal candidate will excel in building relationships, communicating clearly, and fostering a cooperative environment to promote a positive, compliance-driven culture. In addition to this you will have:
- Completed Gaming Leadership Development Program level 3 or equivalent experience required
- Evident possession of powerful resilient and proactive characteristics
- Proven unwavering ethical decision-making processes
- Demonstrated ability in managing and leading change
- Shown ability to clearly articulate and explain PVPs, casino rules, regulations, and reporting requirements to various stakeholders
About you:
You are a genuine leader with a business mind-set and the ability to think operational and strategically whilst taking good care of both your customers and team members alike. You thrive off building relationships and are self-motivated with the skills to motivate your team.
Your role will be pivotal in shaping the success of our Table Games team at The Star. Join us in making a difference.
Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.
Continue to SHINE at The Star.
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Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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