The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices. 

Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues 

As our Senior Due Diligence Manager, reporting to the Head of Customer Due Diligence you will support and provide effective management of customer due diligence screening and associated report preparation, within the Financial Crime Line 1 team, in accordance with the AML/CTF Program

This is a fantastic opportunity where you will support risk related activities to ensure TSEG, and its officers and directors, are able to appropriately oversee risk performance ensuring compliance with relevant regulatory obligations.

A few of your responsibilities:

• Ensure matters which eventuate from Due Diligence reviews, that pose an AML/CTF financial crime risk, are escalated with a recommendation/action in a timely manner to the Head of Customer Due Diligence.
• Work in an efficient manner to complete all work tasks accurately and within the allotted timeframe, support and mentor Managers and Analysts, and contribute to a culture of accountability, collaboration and respect.
• Forecast adequate staff resourcing to ensure Service Level Agreements are achieved.
• Drive innovation in due diligence operations, identifying and implementing enhancement opportunities to deliver efficiencies and increase performance.
• Review and understand customer probity risk to the business, exercising judgement in the analysis of those risks to ensure appropriate management and mitigation via reporting and recommendations.

What we are looking for:

• Tertiary studies in a subject requiring a high level of independent research and critical analysis e.g. Law, Economics or Business. 
• Extensive understanding of relevant statutory AML/CTF compliance and reporting requirements.
• Highly practiced operations management and stakeholder engagement.
• Experience in financial crime investigations in the gambling/casino industry would be highly regarded.
• Strong analytical and critical thinking skills and the ability to work independently.

About you:

You are an experienced people leader with an extensive understanding of relevant statutory AML/CTF compliance and reporting requirements. You are an expert in facilitating change and building trust amongst your team. You have a passion for business growth and developing talent, whilst maintaining a sense of urgency stemming from your focus and drive. You lead with integrity and maintain a strong focus on aligning performance for success. 

Your role will be pivotal in shaping the success of our compliance with The Star’s Code of Conduct, all internal policies and procedures and relevant statutory and regulatory requirements.

What we can offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more.
• Competitive Hourly rate, plus penalty rates for weekends and public holidays
• Up to 30% discounts across award winning restaurants and accommodation
• An organisation that values diversity, teamwork and being your best self.
• Industry Award hourly rates, penalty rates for working nights, weekends, and public.
• Endless career growth and opportunities to learn and develop your career.
• Opportunity to work with elite professionals and assets.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture: 

Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.  

Our purpose it to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care. 

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.  

It’s your time to SHINE! 

Click on the link below to make your next career move with The Star.